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What is Long Distance Telephone Service (LDTS)?
Long Distance Telephone Services, LDTS, is the name given to inter-city, international and GSM calls.
What is Type A service?
Type A, is a service that allows the user to pre-select the preferred LDTS administrator without having to dial the selection code. Without any additional devices on your phone, with just a contract you can get Type A service from Borusan Telekom. Borusan Telekom Type A voice service is called AloPratik.

Borusan Telekom is the first alternative operator to receive Type A Licence in 2004 and to consequently provide type A voice services.
What are the LDTS services provided by Borusan Telekom?
Borusan Telekom provides calls from fixed lines to intercity, international and to GSM lines. Borusan Telekom`s major long distance telephone services are Corporate Voice, AloPratik and AloDSL.
What is a POP point?
POPs (Point of Presence) are the main connection points where direct access to internet backbone is maintained.
Borusan Telekom has one of the broadest alternative networks in Turkey with a total of 34 POP points, 32 Turkey (Istanbul, Ankara, Izmir, Adana, Antalya, Balikesir, Bursa, Diyarbakir, Denizli, Erzurum, Gaziantep, Izmit, Kayseri, Konya, Manisa, Mugla, Samsun, Trabzon, and Tekirdag) and 2 abroad (Frankfurt and Vienna).
What is a VoIP?
VoIP (Voice over Internet Protocol), is a communication technology where voice communication is provided over the data communication networks that use Internet Protocol.
The voice services provided by Borusan Telekom are provided over VoIP technology.Click here for pricing procedure.
What is a telecom spine?
It is the totality of lines a telecom operator uses to provide its telecommunication service over different regions.
In which cities does Borusan Telekom currently provide voice service?
Borusan Telekom is providing voice service all over Turkey.
Which reports can I receive regarding Borusan Telekom`s services?
You may receive detailed invoice report for voice services and SLA (Service Level Agreement) for data services.
What are Global Data Services?
Borusan Telekom`s major Global Data Services are Global IP-MPLS, Global Link (Clear Channel), Global Internet and Premium Internet.Click here for detailed information on Global Data Services.
What is SesMS?
SesMS is a Borusan Telekom service that allows you to effectively communicate with your target customers. With SesMS you can make your customer listen to messages, address them with their names and direct them to different options.Click here for detailed information on SesMS.
What is AloDSL?
AloDSL is a Borusan Telekom service that allows you to maintain high quality intercity, international and GSM calls using the power of broadband internet connection (ADSL) with reasonable prices. We can set up AloDSL to work from your current phone line; with no need for computer, headphones or microphone, in the same way you make your calls.
Click here for detailed information on AloDSL.
What is AloPratik?
AloPratik is a voice service that allows you to make low-priced intercity, international and GSM phone calls without adding any devices on your phone. With AloPratik your calls are directed to Borusan Telekom`s strong infrastructure, allowing you to make high quality phone calls up to 50% lower prices.
Click here for detailed information on AloPratik.
Click here for Type A voice service.
Click here for Type C voice service.



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